• General Administrative Support: managing email correspondence, organizing files and documents, handling data entry tasks, calendar management/scheduling and providing assistance with routine administrative duties.

• Email Management: Responding to potential leads, inquiries, and customer communications, forwarding relevant emails to appropriate team members, and organizing your inbox for easy access and efficient communication.

• Email Marketing: We help you plan & execute email marketing campaigns to engage your audience, promote your products or services, and drive conversions. This includes designing visually appealing email templates via flodesk.

• Newsletter Creation and Copywriting (industry-dependent): If applicable to your industry, We can assist in creating engaging newsletters for your audience. This includes designing newsletter templates, curating relevant content, and crafting persuasive copy to captivate readers and keep them informed about your latest updates, promotions, or industry insights.

• Creation of Graphics: (industry dependent) Simple graphic design tailored to your brand.

• Scheduled Post Management: We handle the scheduling of your Instagram posts using a scheduling app. This includes selecting optimal posting times. 

• Copy - (industry dependent) Creating captions to inform, advertise or draw in your community.

• Content Management:managing and organizing your membership site content, including uploading and organizing resources such as videos, audio files, PDFs, and worksheets.

• Member Onboarding: seamless onboarding process for your members, setting up registration forms or plans, welcome emails, and member profiles.

• Technical Support: Ongoing technical support for your membership site by contacting customer service and troubleshooting any issues that arise.

• Community Engagement:implementing features such as discussion forums, posting in your membership site to keep members engaged.

• Sending client/vendor invoices: We handle the invoicing process, ensuring timely and accurate invoices are sent to your clients and vendors.

• Following up if payment deadlines are missed or payments did not go through: Our goal is to ensure that payments are made on time and to resolve any payment issues that may arise.

• Strategy Sessions: Focused meeting hours to plan for the future of your business. Whether quarterly or monthly we’ll streamline and preplan your wants and needs to make your business run as smooth as possible.

Web/Content Auditing: Dedicated review of websites, content and social media to help pinpoint areas of growth. Whether its aesthetics, presentation or messaging, we help you revamp your material to ensure it’s reaching your target audience.